Cultural Competency Case Studies
Please respond to each prompt and include sources
1. Conflicting Values and Stereotypes:
Two pharmacists feel differently about dispensing a drug that could be used as an abortifacient to a teenage patient. At the same time, the patient’s father, of Middle Eastern descent, asks to know what prescription his 15-year-old daughter had filled.
Purpose: to stress the importance of asking questions prior to making
decisions/judgments and also to help students affirm what their own values are.
2. The Religious Patient and Compliance:
An African-American patient is concerned that if he takes his medications daily, as he
has been directed to do, then his God and his pastor will think that he does not believe
strongly enough that he will be healed.
Purpose: to enhance communication skills and empathy as the students has to counsel
this patient.
3. When Cultural Competence and the Law Collide:
A young Chinese man feels it is his responsibility to protect his mother from her new
diagnosis of metastatic colon cancer, and, thus, does not want you to tell her anything
about the medication.
Purpose: to require the students to research and learn what they can and cannot do at
the request of a patient and/or caregiver.
4. Taboos (Blood):
A Somali woman is nervous about having a routine blood test to diagnose anemia.
Purpose: to allow students to explore various cultures beliefs surrounding blood, as
well as to enhance students communication and empathy as they counsel the patient.
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