In 400 words or more, answer the questions below.
1) What quality control process does your institution utilize? How is quality control measured by your institution? Does it utilize any of the processes mentioned in your text? Cite and reference your text as necessary.
2) Describe the performance appraisal process for your institution? Do you have informal as well as formal appraisal performance periods? Do you perform a self-appraisal? 
3) Have you ever been coached by a nursing leader? Have you been a coach to a fellow nurse and what was the situation?